Evaluaciones de The Cheesecake Factory
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Buen sueldo, a costa de tu vida personal
Hostess (Antiguo empleado) - Cuajimalpa, CDMX - 26 julio 2023
Evaluación destacada de Indeed
La evaluación más útil según IndeedEl ambiente laboral incluye chismes y conflictos personales. Algunos compañeros te ayudan, pero también te perjudican. Cuando altos mandos de EEUU visitan la empresa, se exigen jornadas largas sin pago extra. La empresa paga por hora y propinas, pero hay inequidades en la distribución. Durante promociones, se trabaja sin sueldo ni comida. Los ascensos implican más responsabilidad sin beneficios adicionales.
Pros
Buenas propinas
Contras
Jornadas largas no pagadas, si te falta un minuto para llegar a las 8 hrs y checas por ese minuto solo te pagan 7 horas
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Flexible Job, Consistent Money, Lackluster Management
Server (Antiguo empleado) - Bethesda, MD - 20 septiembre 2023
Job was flexible and you're able to make consistent money as a server. Highs and lows aren't as extreme as other serving gigs in my experience. Lots of favoritism in management which was also lackluster. Location started with many senior staff members (3-5+ years), but nearly all have left at the time of this review.
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Not bad but quite busy sometime
chef (Antiguo empleado) - Tsim Sha Tsui, Kowloon - 19 septiembre 2023
Quite enjoy actually, people in there are nice and willing to talk to you. Working processing are easy once you learnt and just following the step to go
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It was a great work experience
Prep Cook (Antiguo empleado) - Anne Arundel County, MD - 19 septiembre 2023
The typical work day is busy and hard working I’ve learn all sorts of marinades for dishes and how to properly store themThe work place was filled with all different cultures
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Decent place, but very stressful
Dishwasher (Antiguo empleado) - Otay, CA - 17 septiembre 2023
From day one, we put immediately to work with just a simple 2-5 minute introduction. Doesn’t seem bad enough until you realize that most of the time you’ll be dealing with work suited for a team of 6 or more with only 3-4 working at a time.
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Fast past, friendly, easy going
Cashier/Bakery Clerk (Antiguo empleado) - Beavercreek, OH - 17 septiembre 2023
Everyone was pretty friendly towards one another, it's a very welcoming place and the managers were very understanding and actively involved with the whole restaurant.
Pros
25% off a meal when not working, 50% when working, and a free meal for a double shift
Contras
Little to no break, loongg hours
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Okay place to work
Barista (Antiguo empleado) - Jersey City, NJ - 17 septiembre 2023
Most of the managers were nice and they were flexible with my school schedule. I enjoyed making coffee and decorating cheesecakes. The hardest part was having to be in the freezer 15-20 pulling out cakes in the morning.
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Good job but no balance of home life m
Assistant General Manager (AGM) (Antiguo empleado) - New York, NY - 16 septiembre 2023
Worked there before the pandemic so it might have changed but there was no quality of home life. The company was good and it did have a great culture but sometimes a bit much
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you have to be tough.
Dishwasher/Prep Cook (Antiguo empleado) - Mission Viejo, CA - 15 septiembre 2023
just be tough and hardworking. high output place. can be fun. teamwork is key. it's nonstop moving. if you work in pasta that's the toughest station. they get hit hard . but the place is great on your resume and the company does take care of you and will give you raises. just don't complain and do your job. not for lazy people. they have all kinds of programs and benefits. dishwashers keep that place running so all my respect to them.
Pros
free meal, benefits, 401k, car program for chefs
Contras
if you have to close every single night, you will burn out.
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Fun environment
Server (Antiguo empleado) - Cherry Hill, NJ - 15 septiembre 2023
No complaints. This was a great first restaurant to work at. All of the staff is super outgoing and is easy to get along with everyone here. It is a restaurant so keep your expectations as they are.
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Management sucks!!!
Server (Antiguo empleado) - Durham, NC - 14 septiembre 2023
The job was great at first, until you finally realize that the staff are actually not for you. They were childish and petty managers when I was there, and they didn’t care about your work/home balance. They skimmed my money and cooked the books! It was literally dog eat dog at work. Always stressful because management lets their favorites run the show for the most part.
Pros
Cheesecake!
Contras
No breaks, Management
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The Cheesecake Factory employment review:
Server (Empleado actual) - Birmingham, AL - 14 septiembre 2023
I love working for this company! It’s a high volume restaurant so as a serve I’m constantly busy. You must be of an experienced skill level if you want to take full advantage of the server pay here. The management and staff are lovely and after almost three years of loyalty it feels like home now more than ever. 10/10 strongly recommend
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Bakery will be one of the hardest jobs you’ve ever had
Baker (Antiguo empleado) - St. Louis, MO - 13 septiembre 2023
I worked out at the St. Louis location, and to this day it was the hardest job I’ve ever had. Be prepared to be stressed, lift a bunch of heavy cheesecakes, and work long shifts. My first day was a Friday night and I left crying. Most days by the time I got off work I could hardly make it up to my apartment. The environment is extremely fast paced, and at the location I worked at the only breaks I ever got were sitting on the toilet, even working 12 hour shifts. Once, a coworker I had who was breast feeding couldn’t even take breaks to pump because they refused to bring more staff in to cover. The on site management was amazing, but I think the problems with staffing mostly came from corporate. The whole thing could’ve been a lawsuit, honestly, and we could’ve won. Most of the time working there it was either just me or me and one other person fulfilling 10-15k in just cheesecake orders every night. The culture at the restaurant was great, everybody was super friendly for the most part and everyone was willing to be part of the team and put their fair share in. The pay was okay and they worked well with my schedule as a college student. The company also has great benefits if you work full time, and for the most part they are pretty graceful when things happen and you need to take time off. I know the servers make BIG MONEY, but you have to go through a week of classes and be extremely well versed on the menu, as well as pass a shadow exam with another server to even get on the floor. They are extremely thorough about who makes it through and who doesn’t, so even if you get hired, -
Pros
Free food, adequate pay and benefits, good management
Contras
No breaks, on your feet all day, heavy lifting, high demand positions
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Don’t work here
Server/Cashier/Baker (Antiguo empleado) - Des Moines, IA - 12 septiembre 2023
It starts off great don’t get me wrong but the second you don’t feed into what they want (ie. always take shifts they ask you to take, do their dirty work, stay late regardless of plans) they start to turn on you. They ask you to go above and beyond and then don’t do the same for you. Don’t wanna come in on your day off? Here’s a terrible section or barely any hours. Cross trained? Here, close the night before you have to be in to open the bakery at 9 and then double that day. Every. Weekend. Over 200 employees yet it’s still hard af to get a single weekend off for yourself. And the pay itself isn’t worth it. Bakers make dirt for what they’re responsible for and servers get 4-5 tables max in their section so good luck if you’ve got some campers.
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Great Cooks love what they did including me
Prep Cook/Saute Cook/Diswahser (Antiguo empleado) - Gainesville, FL - 10 septiembre 2023
What is the best part of working at the company?Working with other cooks, and learning great technique's on how to prepare great food for our customers! Also helping and teaching new cooks on what it takes to be the best can.What is the most stressful part about working at the company?When you lose good chefs to other opportunities, and having to train on the fly at a fast pace with new cooks.What is the work environment and culture like at the company?Great with employers who help be the best you can.What is a typical day like for you at the company? casual laided back very entertaining and a great environment to work in
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Respuesta oficial de The Cheesecake Factory
12 septiembre 2023We're so glad you love working here! Thanks for the great comment.
It’s ok
Server (Empleado actual) - Orlando, FL - 10 septiembre 2023
It’s a good job I believe one of the Better restaurants to work for the management is good sometimes a little sStressful but that’s life. We are like a Family though.
Pros
Free food with green tickets
Contras
Healthcare not for part time
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Great restaurant to work for
Kitchen Manager (Empleado actual) - Seattle, WA - 9 septiembre 2023
Love working here, the environment the people and the ethic is beautiful. Everyone does their part to come together as a collective and achieve the goal of absolute guest satisfaction.
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You're better off working elsewhere, cheesecake factory in towson is terrible
Line Cook (Antiguo empleado) - Towson, MD - 9 septiembre 2023
I was a cook here for 6 years and i'm embarrassed i wasted so much of my life. This is a BILLION DOLLAR company. Yet the pay is poor, the benefits are minimal, the kitchen is cramped and usually dirty, they don't even give out breaks, you have to work your full shift nonstop. The chances of promotion or advancement are slim (unless you're sleeping with a manager). They blatantly prioritize their profits over the employee experience which is why the turnover rate is absurd. So overall , if you don't mind being overworked & underpaid, this is the job for you!
Pros
women
Contras
being an employee
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Respuesta oficial de The Cheesecake Factory
12 septiembre 2023This is not what we want to hear. You can always leave an anonymous call to the Careline at (866) 226- 3183.
Nothing bad all good 👍
Line Cook/Prep Cook (Antiguo empleado) - Honolulu, HI - 9 septiembre 2023
The day I got fired. learned a lot about communication with a coworker culture also good nothing hard about the job and enjoy working there cause Always busy but I made mistake n got fired sorry I'm not perfect but do learned from mistakes
Pros
Beautiful people
Contras
No brakes work hard n I love it
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Good pay for work required.
Busser (Antiguo empleado) - Lake Grove, NY - 9 septiembre 2023
Generally a pretty busy restaurant allowing for opportunity for high tip outs. Hours were pretty flexible and management and co-workers were good at least during my time.
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I love it!!
Lead Server/Trainer (Empleado actual) - Austin, TX - 8 septiembre 2023
Great place to work been here for 2 years. Management is very good and we are busy almost everyday. Very flexible with your schedule and always help you when you have something come up.
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Respuesta oficial de The Cheesecake Factory
12 septiembre 2023We're so glad you love it here! Thank you for the wonderful comment.
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5
2.163
4
1.864
3
1.225
2
446
1
467
Puntuaciones por categoría
3,5 de 5 estrellas en Equilibrio vida personal/laboral
3,5 de 5 estrellas en Salario/Beneficios contractuales
3,4 de 5 estrellas en Estabilidad laboral/Desarrollo profesional
3,4 de 5 estrellas en Gerencia
3,7 de 5 estrellas en Cultura laboral
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